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  • Due to the National Independence Day holiday on November 11, all orders placed after November 7 at 10:00 a.m. CEST will be processed starting Wednesday, November 12.
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Delivery time and costs

Below you will find complete information regarding deliveries from our Fiberlogy store.

Our priority is to ensure a convenient and secure shopping experience. We carefully organize the order fulfillment process so that your products arrive quickly and in perfect condition. We work exclusively with trusted courier companies and provide several delivery options - you can choose the one that best suits your needs.
All delivery costs and lead times are presented transparently, so there are no unexpected surprises.

We care about the highest quality of service and we are confident that your shopping experience with us will be just as satisfying as creating with our filaments afterward.

Delivery methods

We offer a wide range of delivery methods tailored to your preferences:

  • Courier (FedEx, UPS) – fast and secure delivery to the specified address.

 

Order processing and delivery time

  • Orders placed and paid for by 10:00 PM (CEST) are usually shipped the same day.

  • For international shipments, delivery time depends on the country and chosen shipping method (usually 2–7 business days).

  • During peak periods (e.g. holidays), processing time may be extended.

 

Shipping costs

Shipping cost depends on the selected method and the value of the order.

  • A detailed price list of shipping costs is available in the cart during checkout.

  • We also offer promotions for free delivery on orders over 450 PLN gross, which is approximately €105.90 EUR and $124 USD at current mid-market exchange rates (as of 2025-09-08).

Delivery method Destination country Weight Cost Free delivery Max. parcel weight
FedEx Austria, Belgium, Czechia, Germany, Denmark, France, Hungary, Italy, Lithuania, Luxembourg, Netherlands up to 5 kg 45.00 PLN 450.00 PLN 30 kg
5–10 kg 80.00 PLN
10–20 kg 115.00 PLN
over 20 kg 125.00 PLN
Estonia, Spain, Finland, Greece, Ireland, Latvia, Portugal, Romania, Sweden, Slovenia up to 5 kg 60.00 PLN
5–10 kg 100.00 PLN
10–20 kg 130.00 PLN
over 20 kg 150.00 PLN
Slovakia up to 5 kg 80.00 PLN
10–20 kg 90.00 PLN
over 20 kg 115.00 PLN
Bulgaria up to 5 kg 125.00 PLN
10–20 kg 140.00 PLN
over 20 kg 160.00 PLN
United Kingdom up to 5 kg 70.00 PLN n/a
5–10 kg 130.00 PLN
10–20 kg 200.00 PLN
over 20 kg 230.00 PLN
Norway and Switzerland up to 5 kg 125.00 PLN
5–10 kg 135.00 PLN
10–20 kg 220.00 PLN
over 20 kg 260.00 PLN
USA and Canada up to 5 kg 260.00 PLN
5–10 kg 300.00 PLN
10–20 kg 520.00 PLN
over 20 kg 650.00 PLN
UPS Czechia, Germany, Slovakia up to 6 kg 110.00 PLN n/a 30 kg
6–10 kg 140.00 PLN
10–15 kg 160.00 PLN
15–20 kg 175.00 PLN
over 20 kg 215.00 PLN
Austria, Hungary up to 6 kg 120.00 PLN
6–10 kg 145.00 PLN
10–15 kg 165.00 PLN
15–20 kg 185.00 PLN
over 20 kg 220.00 PLN
Belgium, Bulgaria, Denmark, Estonia, France, Lithuania, Luxembourg, Latvia, Netherlands, Romania up to 6 kg 130.00 PLN
6–10 kg 160.00 PLN
10–15 kg 180.00 PLN
15–20 kg 215.00 PLN
over 20 kg 260.00 PLN
Spain, Finland, Italy, Sweden, Slovenia up to 6 kg 135.00 PLN
6–10 kg 170.00 PLN
10–15 kg 200.00 PLN
15–20 kg 225.00 PLN
over 20 kg 270.00 PLN
Greece, Ireland, Portugal up to 6 kg 140.00 PLN
6–10 kg 170.00 PLN
10–15 kg 200.00 PLN
15–20 kg 230.00 PLN
over 20 kg 280.00 PLN

 

Additional information

  • We make every effort to ensure that all orders are carefully packed and properly secured for transport.

  • In the event of parcel damage during transport, please contact our customer service department immediately.

  • All shipments are registered and include a tracking number, which you will receive after dispatch.

Have a question? We’re here to help

Have questions about our filaments, orders, or partnership opportunities? Fill out the contact form and our team will get back to you as soon as possible. We're here to help you bring every project to life with Fiberlogy.
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